Frequently Asked Questions
Everything you need to know about our luxury footwear and services.
How do I determine the correct shoe size?
We provide a comprehensive size guide on each product page. Since Herring Shoes offers various lasts and fits (from F to G), we recommend checking the specific fit notes for each model or contacting our experts for personalized advice.
Do you offer international shipping?
Yes, we ship our premium footwear globally. We partner with reliable couriers like DHL and UPS to ensure your order arrives safely. Shipping costs and delivery times are calculated at checkout based on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure you try your shoes on a carpeted surface to avoid marking the soles, as we cannot accept returns for shoes with visible wear.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using cedar shoe trees after every wear, applying high-quality wax or cream polish regularly, and allowing 24 hours between wears to let the leather breathe.
Can Herring shoes be repaired or resoled?
Absolutely. Most of our shoes feature a Goodyear-welted construction, which allows them to be resoled multiple times by a skilled cobbler, significantly extending the life of your investment.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.