Returns & Exchanges
At Herring Shoes, we want you to be completely satisfied with your purchase. If your shoes are not a perfect fit or meet your expectations, you can return them in their original, unworn condition within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the shoes in their original box and protective packaging, ensuring any free gifts or accessories are included to avoid deductions.
Attach the Label
Print the provided prepaid shipping label or use the QR code at your local drop-off point, ensuring all old shipping labels are covered.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your replacement pair within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing